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Auto Glass FAQ

Peace Glass - Car, Truck, SUV Glass Replacement & Repair

Repairing or replacing your damaged windshield is essential in maintaining the structural integrity of your vehicle and keeping the occupants safe.

  • I have a damaged windshield, do I need to contact ICBC?

    In most cases we can contact ICBC on your behalf to generate the insurance claim.

  • Will ICBC cover the cost of my windshield replacement?

    Provided you have adequate comprehensive coverage, the entire cost of your windshield will be covered by ICBC. You will only pay the applicable comprehensive glass coverage deductible. For example, if your comprehensive deductible is $300, your glass coverage deductible is only $200!

  • Will replacing my windshield affect my insurance rate?

    No, as auto glass replacement or repair is considered a comprehensive claim, not an accident or collision.

  • Do I need to get more than one estimate for auto glass repair or replacement?

    No, all auto glass repair and replacement falls under an industry standard pricing structure.

  • Is it worth it to repair a rock chip?

    Yes! If the chip falls within the criteria for repair, fixing the chip will prolong the life of your windshield and maintain the safety and integrity of the glass. Plus, with certain comprehensive insurance coverage, chip repairs are often done for free.

  • Can cracked windshields be repaired?

    Unfortunately, no. Only chipped glass less than the size of a loonie that shows no signs of spreading or will affect the view of the driver can be repaired. Chips should be repaired as soon as possible, before they are contaminated with dirt and grime or have the chance to spread or crack.

  • How long does it take to repair or replace a windshield?

    Windshield repairs generally take less than a half hour. Windshield replacement will take approximately four hours to allow for the adhesives used to properly cure. Vehicles equipped with ADAS sensors may require additional time for calibration.

  • Why do you need detailed vehicle information?

    As different models of the same vehicle often have different windshields and features, by providing us with the complete year, make, model and specific features we can ensure that the right windshield type is ordered for installation.

  • Can I drive my vehicle immediately after the windshield is replaced or repaired?

    As long as your vehicle has been at our facility for the required amount of curing time, you may drive your vehicle normally.

  • Will windshield repairs be visible?

    Windshield repairs are designed to return the glass to being structurally safe, however depending on the initial chip or damage faint marks may be visible.

  • How do you ensure the quality of windshield repairs or replacement?

    We use only the highest quality, industry standard materials for windshield repairs. Replacement windshields are OEM (original equipment manufacturer) or OEE (original equipment equivalent) automotive glass that meets or exceeds government, industry and safety standards.

* PLEASE NOTE: These FAQs are designed to provide basic information regarding auto glass repair or replacement. Please contact Peace Glass for further information or question you may have regarding our services, auto glass insurance claims and more.

ICBC Repair Network logo

ICBC Windshield Chip Repair Service available at Peace Glass!

You Pay NO Insurance Deductible!

By choosing an approved ICBC Glass Repair facility like Peace Glass, you will pay ZERO deductible for chip repair services providing you have applicable comprehensive coverage.

ZERO Impact to your Insurance Premium

You can have as many chip repairs done as needed (until the windshield no longer meets safety standards or becomes cracked) and it WILL NOT affect your premium.

You Don't Need to Contact ICBC!

Getting a chip repair couldn't be easier! At Peace Glass we will contact ICBC on your behalf and deal with all of the necessary paperwork. Quick, easy!

Peace Glass - logo

Location

10267 – 116 Street
Fort St. John, BC
V1J 8C7

Business Hours

Monday - Friday: 8:00am - 5:00pm
Saturday & Sunday: Closed

Closed all statutory holidays.

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24 Hour Emergency
Service Available

OFFERS & PROMOTIONS: FULL DETAILS OF OFFERS, PROMOTIONS AND SPECIALS AVAILABLE IN STORE OR BY CONTACTING US. ALL DISCOUNTS, OFFERS AND PROMOTIONS SUBJECT TO CHANGE WITHOUT NOTICE. ALL QUOTED PRICES ARE IN CANADIAN DOLLARS AND, UNLESS OTHERWISE NOTED, DO NOT INCLUDE APPLICABLE SALES TAXES. INSURANCE: CONSULT WITH YOUR INSURANCE COMPANY REGARDING YOUR SPECIFIC COVERAGES AND APPLICABLE DEDUCTIBLES REGARDING CLAIMS.